Join our team
Join our team
We are a small team of researchers, designers, and educators—all committed to advancing the science and practice of character development. Our work makes schools better places for students to learn and flourish.
Excellence is a temporary achievement, not a status. We learn from our mistakes, depend on one another, leverage our diverse perspectives, take initiative, and give feedback early and often. Each day, we seek to exemplify the very character strengths that we promote.
Benefits and perks
All full-time positions offer competitive salaries and include full benefits with 100% employer-sponsored healthcare and 403(b) with employer match.
Character Lab has a “one-roof” policy, as we believe our best collaborations happen in one space together. Therefore, all positions are full-time in our Philadelphia office.
Director of Finance & Operations
Character Lab is looking for a Director of Finance & Operations. Reporting to the Chief Operating Officer, Dr. Sean Talamas, and collaborating with other Directors and an Operations and Finance Associate, this individual will oversee the financial and operational needs of the organization. This is an exciting opportunity for a finance professional with operational experience to ensure the long-term financial sustainability of Character Lab.
The ideal candidate will be equally comfortable diving into spreadsheets to analyze financial information and taking a bird’s-eye view to align the organization’s financial strategy with its programs and lines of services. They will manage key external partnerships, identify and correct inefficiencies, and develop effective strategies to improve operational and financial processes. As a member of Character Lab’s Directors’ team, the ideal candidate will also play a critical role in strategic decision-making across the organization.
Director of User Experience
Character Lab is looking for a Director of User Experience. Reporting to the COO, Dr. Sean Talamas, the Director of User Experience will lead user research, user interface design, and product management for Character Lab Research Network’s digital platform. This is an exciting opportunity for a user-centered, innovative professional to have strategic impact by ensuring our Qualtrics-built digital platform meets the needs and expectations of our diverse users, including students, teachers, school administrators, and academic researchers. We believe our goal – to advance the science and practice of character development – cannot be reached without seamless interaction design grounded in deep empathy for each of these audiences.
Our digital platform is hosted by Qualtrics, and combines standard Qualtrics products with custom products designed in collaboration with and developed by Qualtrics’ engineering services teams. This unique combination of technology allows Character Lab Research Network to facilitate character development research activities at our partner schools in a convenient and secure online format.
The Director of User Experience will define and oversee the design process of our digital platform, manage a team of UX researchers and product managers, execute end-to-end user-centered design process along with other internal goals, develop product roadmaps, maintain relationships with key external partners such as Qualtrics, lead projects to improve the UX of our existing offering, and spearhead new directions which address unmet user needs.
Research Partnerships Manager
Character Lab is looking for a Research Partnerships Manager. Reporting to our Director of Research Partnerships, they will support Character Lab Research Network’s (CLRN) data management and liaise with both external and internal partners to develop efficient systems for collecting and disseminating research data. They will also prepare and manage communications regarding research projects on the network, ensure project timelines are met, manage Character Lab’s open science initiatives such as coordinating preregistration, and manage Character Lab’s internal research. The Research Partnerships Manager will ensure that data management is running smoothly for our partner school districts and research collaborators. This person will come into a role where they can combine their passion for research and education with their skills in project management and communication.
We are looking for an individual who has hands-on experience with research, data collection and data management, and understands their demands. Juggling multiple projects at once, the right candidate embraces time management, can spot areas to improve process inefficiencies and will thrive within our small and dynamic team.
School Partnerships Manager
Reporting to the Deputy Director of School Partnerships (Diana Gould), the School Partnerships Manager will work closely with Character Lab’s network of school and district partners while developing and coordinating new systems for conducting research activities in schools. This is an exciting opportunity for a results-oriented, innovative professional to have a tremendous impact by ensuring Character Lab develops and maintains school partnerships to advance the science and practice of character development.
The School Partnerships Manager will manage multiple projects and timelines simultaneously. They will present at conferences and plan events for school partners, recruit and onboard new schools, create systems for new types of activities in schools (e.g., student and teacher interviews, teacher surveys, classroom studies), and work to address inefficiency across our work.
We are looking for an individual who has education experience, either as an educator or dealing directly with them, and understands the complexities of working with schools. Juggling multiple projects at once, the right candidate embraces time management, effective communication, and will thrive within our small and dynamic team.
Junior Product Manager
Character Lab is looking for a Junior Product Manager with experience in user research. Reporting to the Director of User Experience, the Junior Product Manager will support the development and maintenance of Character Lab Research Network’s digital platform. This is an exciting opportunity for a user-oriented, innovative professional to have a tremendous impact by ensuring we develop and maintain the systems to advance the science and practice of character development.
Our digital platform is hosted by Qualtrics, and is a combination of standard Qualtrics products as well as custom products designed in collaboration with and developed by Qualtrics’ engineering services teams. This unique combination of technology allows Character Lab Research Network to facilitate character development research activities at our partner schools in a convenient and secure online format.
The Junior Product Manager will use lean UX research methods to inform input into the strategic development of our digital platform including the development of the product roadmap, fostering and maintaining relationships with key external partners such as Qualtrics, and collaborating with key stakeholders to design and advance the development of new digital products. In close collaboration with the Director of User Experience, they will be encouraged to make recommendations for process improvements as necessary.